Strengthening the Capacity of Soetan Island Tourism Actors through Digitalization of Android Application-Based Tourism Services

Harif Amali Rivai; Rahmat Eka Putra; Syafrizal Syafrizal; Fajri Adrianto; Rebi Fara Handika; Velia Meidilisa; Wahyudi Wahyudi

doi:10.25077/jwa.32.3.335-342.2025

Authors

Harif Amali Rivai Department of Management, Universitas Andalas, Padang, Indonesia
Rahmat Eka Putra Department of Business Administration, Politeknik Negeri Padang, Padang, Indonesia
Syafrizal Syafrizal Department of Management, Universitas Andalas, Padang, Indonesia
Fajri Adrianto Department of Management, Universitas Andalas, Padang, Indonesia
Rebi Fara Handika Department of Management, Universitas Andalas, Padang, Indonesia
Velia Meidilisa Department of Management, Universitas Andalas, Padang, Indonesia
Wahyudi Wahyudi Department of Informatics, Universitas Andalas, Padang, Indonesia

DOI:

https://doi.org/10.25077/jwa.32.3.335-342.2025

Keywords:

Marine Tourism, Digitalization, Soetan Island

Abstract

This community service activity aims to support the development of digital-based tourism on Soetan Island, Pesisir Selatan Regency, by integrating tourism operators into an Android application. The application is designed as a transaction platform for booking tour packages offered by local operators, covering key destinations in the Mandeh Island area, particularly Soetan Island. Tourists can easily select and book various available tour packages, thereby expanding access and enhancing the region's tourism appeal. To support the implementation of this technology, a series of outreach and awareness-raising activities were conducted in stages with tourism operators. These activities aimed to provide a deeper understanding of the importance of digital information technology in managing and promoting tourism businesses. The methods used included a participatory approach through training, focus group discussions (FGDs), and direct technical assistance in using the application. The results of this activity were the development of an Android-based Soetan Island tourism application accessible to tourists, as well as increased understanding and readiness of local business operators to utilize digital technology as a strategic tool in tourism business development. This activity is expected to be the first step towards an inclusive and sustainable digital tourism ecosystem in the coastal areas of West Sumatra model.

Downloads

Download data is not yet available.

References

Alharethi, T., & Kabil, M. (2024). Charting the Sustainable Course: Navigating the Saudi Arabia Medical and Wellness Tourism Roadmap with Business Model Canvas (BMC). In Sustainability (Switzerland) (Vol. 16, Issue 9). Multidisciplinary Digital Publishing Institute (MDPI). https://doi.org/10.3390/su16093856

Alsalami, W. K. O. A., & Al-Zaman, Q. (2021). The Role of Media and Public Relations Departments in Effective Tourism Marketing in Sharjah. Linguistics and Culture Review, 5(S3), 133–143. https://doi.org/10.37028/lingcure.v5nS3.1378

Amaro, S., & Duarte, P. (2016). Travellers’ intention to purchase travel online: integrating trust and risk to the theory of planned behaviour. Anatolia, 27(3), 389–400. https://doi.org/10.1080/13032917.2016.1191771

Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1989). Technology acceptance model. J Manag Sci, 35(8), 982-1003.

El Archi, Y., & Benbba, B. (2023). The Applications of Technology Acceptance Models in Tourism and Hospitality Research: A Systematic Literature Review. In Journal of Environmental Management and Tourism (Vol. 14, Issue 2, pp. 379–391). ASERS Publishing House. https://doi.org/10.14505/jemt.v14.2(66).08

Fan, X., Lu, J., Qiu, M., & Xiao, X. (2023). Changes in travel behaviors and intentions during the COVID-19 pandemic and recovery period: A case study of China. Journal of Outdoor Recreation and Tourism, 41. https://doi.org/10.1016/j.jort.2022.100522

Hamidi, S., & Zandiatashbar, A. (2021). Compact development and adherence to stay-at-home order during the COVID-19 pandemic: A longitudinal investigation in the United States. Landscape and Urban Planning, 205. https://doi.org/10.1016/j.landurbplan.2020.103952

He, X., Cai, C., Tang, J., Shi, J., & Yang, R. (2023). Analysis of coupling coordination and obstacle factors between tourism development and ecosystem services value: A case study of the Yellow River Basin, China. Ecological Indicators, 157. https://doi.org/10.1016/j.ecolind.2023.111234

Ijatuyi, E. J., Yessoufou, K., & Patrick, H. O. (2025). Sustainable tourism and green space: exploring how green spaces and natural attractions contribute to local tourism economies and revenue generation in Gauteng province. In Discover Sustainability (Vol. 6, Issue 1). Springer Nature. https://doi.org/10.1007/s43621-025-00958-8

Kelman, I. (2021). Critiques of island sustainability in tourism. Tourism Geographies.

Kusumaningrum, D. A., & Wachyuni, S. S. (2020). THE SHIFTING TRENDS IN TRAVELLING AFTER THE COVID-19 PANDEMIC. International Journal of Tourism & Hospitality Reviews, 7(2), 31–40. https://doi.org/10.18510/ijthr.2020.724

Rangaswamy, A., Moch, N., Felten, C., van Bruggen, G., Wieringa, J. E., & Wirtz, J. (2020). The Role of Marketing in Digital Business Platforms. Journal of Interactive Marketing, 51, 72–90. https://doi.org/10.1016/j.intmar.2020.04.006

Xiao, X., Gao, J., Lu, J., Li, P., & Zhang, Y. (2023). Social carrying capacity and emotion dynamics in urban national parks during the COVID-19 pandemic. Journal of Outdoor Recreation and Tourism, 41. https://doi.org/10.1016/j.jort.2021.100451